PrivacyPolicy

We may collect the following categories of personal information:

A. Information You Provide Directly:

• Full name, company name, billing and shipping address
  

• Email address and phone number
  

• Payment information (processed securely through third-party payment processors — we do not store full card details)

• Order details, specifications, design approvals, and communications
  

• Any other information you voluntarily submit through contact forms, quote requests, or correspondence
  

B. Information Collected Automatically:

• IP address and approximate geographic location

• Browser type, operating system, and device information

• Pages visited, time spent on pages, referring URLs, and clickstream data

• Cookies and similar tracking technologies (see Cookie Policy)
  

C. Information from Third Parties:

• Business information from partners or referrals
  

• Analytics data from service providers such as Google Analytics

We use personal information for the following purposes:

• To process and fulfill orders, manage payments, and coordinate delivery and  installation
  

• To communicate with you regarding your order, specifications, and approvals
  

• To respond to inquiries, quotes, and customer service requests
  

• To send transactional emails and order-related notifications
  

• To improve our website, products, and services through analytics and feedback
  

• To comply with legal obligations and enforce our Terms and Conditions
  

• To send marketing communications, where you have opted in or where permitted by applicable law

• To detect, prevent, or address fraud, security issues, or technical problems
  

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Where required by applicable law, we process your personal information on the following legal bases:

• Performance of a contract — to fulfill your order and deliver our services
  

• Legitimate interests — to improve our website and business operations
  

• Legal obligation — to comply with applicable laws and regulations
  

• Consent — where you have explicitly opted in (e.g., marketing communications)
  

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who assist with payment processing, shipping, logistics, IT infrastructure, analytics, and customer communications. These parties process data on our behalf and are contractually obligated to protect it.
  

• Legal and Regulatory Authorities: Where required by law, court order, subpoena, or governmental regulation, or to protect the rights, property, or safety of the Company, our clients, or the public.
  

• Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction.
  

• Professional Advisors: Attorneys, accountants, and other professional advisors under obligations of confidentiality.
  

We do not share your personal data with unaffiliated third parties for advertising or marketing purposes without your explicit consent.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods include:

• Order and transaction records: 7 years (for tax and legal compliance)
  

• Customer communications and approvals: duration of relationship + 5 years
  

• Website analytics data: up to 26 months
  

• Marketing consent records: until consent is withdrawn
  

When personal information is no longer required, we will securely delete or anonymize it.

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These include:

• Secure HTTPS connections on our website
  

• Access controls and authentication measures for internal systems
  

• Use of reputable third-party payment processors with PCI-DSS compliance
  

• Regular review of data handling practices
  

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• Right to access — request a copy of the personal information we hold about you
  

• Right to correction — request correction of inaccurate or incomplete data
  

• Right to deletion — request erasure of your personal data, subject to legal retention obligations
  

• Right to restriction — request that we limit how we process your data
  

• Right to data portability — receive your data in a structured, machine-readable format
  

• Right to object — object to processing based on legitimate interests or for direct marketing
  

• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
  

To exercise any of these rights, please contact us at: info@ws-usa.com. We will respond within 30 days. We may require identity verification before fulfilling your request.

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will promptly delete it. If you believe a minor has submitted information to us, please contact us immediately.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected, used, shared, or sold
  

• Request deletion of your personal information
  

• Opt out of the sale of personal information (we do not sell personal information)
  

• Non-discrimination for exercising your CCPA rights
  

To submit a CCPA request, contact us at info@ws-usa.com or visit www.ws-usa.com/privacy-policy.

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Walls Studio Manufacturing Corp
263 Throckmorton St, Freehold, NJ 07728

info@ws-usa.com