How can we help?
If you have questions about a project, order, warranty, installation, or any of our services, our team is ready to assist you.
You can contact us directly or send a message using the form below.
CONTACT CUSTOMER SUPPORT
Email
customerservice@ws-usa.com
Best for detailed inquiries, project documentation, or photo attachments.
Quick answers
Many common questions are answered in our FAQ section:
Visit faq
SEND US A MESSAGE
Please complete the form below and our team will respond
within 1-2 business days.
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WHAT WE TYPICALLY ASSIST WITH
Order updates
Production timelines
Shipping & installation coordination
Warranty questions
Material and finish inquiries
Trade account support
Ready-to-Order collection
RESPONSE TIME
We aim to respond within 1–2 business days.
For urgent matters, please call us directly at +1 646 982 1515.
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Residential
Designers & Trade
Ready-to-Order Collection
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